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M. Cerri
Sistemi di qualita’e sistemi de gestione aziendale
E. Longo
Ambiente e Impresa
J. Willums, U. Golüke (1992)
From ideas to action : business and sustainable development
EMAS
Official Journal of the European Communities
E. Sassoon, C.R. Sassoon
Management dell’ambiente
J.T. Willig
Environmental TQM
Total quality management (TQM) was developed at the same time as the interest in environmental issues began to emerge and, as such, it has built in the same concepts as those regarding issues relevant to the environment. Suggests the acronym in use today, TQEM (total quality environmental management), clearly reflects its genesis and the existing parallelism between quality and environmental problems. In the vision of a TQM‐oriented company in which, by striving for continuous improvement, quality is deployed to everybody, the analogy with the environmental programme is demonstrated by the fact that it is not necessary to convince anyone of the need to operate in a “greener” manner because each person is already convinced of his/her own role in this domain both as an individual and as an employee of the company.
The TQM Magazine – Emerald Publishing
Published: Oct 1, 1995
Keywords: Environment; Green issues; Industry; Management philosophy; Models; TQM
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