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A. Douglas, S. Coleman, R. Oddy (2003)
The case for ISO 9000The Tqm Magazine, 15
G. Tennant (2002)
Design for Six Sigma: Launching New Products and Services Without Failure
I. Beckmerhagen, H. Berg, S. Karapetrovic, W. Willborn (2004)
On the effectiveness of quality management system auditsThe Tqm Magazine, 16
A. Schmutte (2004)
Six Sigma im Business Excellence Prozess — Wertorientierte Unternehmensführung mit Balanced Scorecard, EFQM und Six Sigma bei Siemens
M. Harry, Richard Schroeder (1999)
Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations
Pete Pande, R. Neuman, Roland Cavanagh (2000)
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
B. Poksinska, J. Dahlgaard, M. Antoni (2002)
The state of ISO 9000 certification: a study of Swedish organizationsThe Tqm Magazine, 14
T. Pfeifer (2002)
Quality Management. Strategies, Methods, Techniques
M. George (2002)
Lean Six Sigma : combining Six Sigma quality with lean speed
A. Töpfer, S. Günther (2004)
Six Sigma im Wirkungsverbund mit ISO 9000:2000
D. Hoyle, John Thompson (2002)
Chapter 3 – Quality management principles
K. Magnusson, Dag Kroslid, Bo Bergman (2003)
Six Sigma umsetzen: Die neue Qualitätsstrategie für Unternehmen
M. Hammer (2002)
Process Management and the future of six sigmaIEEE Engineering Management Review, 30
Forrest BreyfogleIII, J. Cupello, Becki Meadows (2001)
Managing six sigma : a practical guide to understanding, assessing, and implementing the strategy that yields bottom-line success
The six sigma concept gains more and more importance because of its successful implementation in many European companies. It can be assumed that it will also play a role for small and medium enterprises as a competitive criteria in the future. Approaches are to be found in order to implement six sigma even in companies with low financial and personal capacities. Six sigma should be integrated with established quality concepts whereby quality management systems are the most disseminated approaches. The challenge is to combine conveniently aspects of both approaches in order to reach a maximum benefit through a targeted application. The optimal exploitation of improvement potentials and an efficient provision of resources are important prerequisites for this purpose. This paper shows important aspects in order to meet these prerequisites.
The TQM Magazine – Emerald Publishing
Published: Aug 1, 2004
Keywords: Quality programmes; ISO 9000 series; Quality management; Cross‐functional integration
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