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Speaking Up, Remaining Silent: The Dynamics of Voice and Silence in Organizations

Speaking Up, Remaining Silent: The Dynamics of Voice and Silence in Organizations Within organizations, people often have to make decisions about whether to speak up or remain silent – whether to share or withhold their ideas, opinions, and concerns. In many cases, they choose the safe response of silence, withholding input that could be valuable to others or thoughts that they wish they could express. Researchers have referred to this as employee silence ( Morrison and Milliken, 2000 ; Pinder and Harlos, 2001 ). There are many different types of issues that people in organizations are silent about and many reasons why people may elect to be silent. An employee may keep quiet about unethical practices that he or she has observed, for example, out of fear of being punished. Members of a group may choose to not express dissenting opinions in the interest of maintaining consensus and cohesiveness in the group. Thus, silence can be caused by fear, by the desire to avoid conveying bad news or unwelcome ideas, and also by normative and social pressures that exist in groups. This special issue of the Journal of Management Studies is devoted to papers that, in one way or another, focus on the question of when and how people in http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Management Studies Wiley

Speaking Up, Remaining Silent: The Dynamics of Voice and Silence in Organizations

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References (11)

Publisher
Wiley
Copyright
Copyright © 2003 Wiley Subscription Services, Inc., A Wiley Company
ISSN
0022-2380
eISSN
1467-6486
DOI
10.1111/1467-6486.00383
Publisher site
See Article on Publisher Site

Abstract

Within organizations, people often have to make decisions about whether to speak up or remain silent – whether to share or withhold their ideas, opinions, and concerns. In many cases, they choose the safe response of silence, withholding input that could be valuable to others or thoughts that they wish they could express. Researchers have referred to this as employee silence ( Morrison and Milliken, 2000 ; Pinder and Harlos, 2001 ). There are many different types of issues that people in organizations are silent about and many reasons why people may elect to be silent. An employee may keep quiet about unethical practices that he or she has observed, for example, out of fear of being punished. Members of a group may choose to not express dissenting opinions in the interest of maintaining consensus and cohesiveness in the group. Thus, silence can be caused by fear, by the desire to avoid conveying bad news or unwelcome ideas, and also by normative and social pressures that exist in groups. This special issue of the Journal of Management Studies is devoted to papers that, in one way or another, focus on the question of when and how people in

Journal

Journal of Management StudiesWiley

Published: Sep 1, 2003

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