Access the full text.
Sign up today, get DeepDyve free for 14 days.
Loading next page...
/lp/emerald-publishing/long-term-channel-member-relationships-OlyNXv2x8R
References (30)
-
R.A. Robicheaux, A.I. El‐Ansary
A general model for understanding channel member behaviour -
10.2307/3149333
-
J.U. Sterling, D.M. Lambert
Establishing customer service strategies within the marketing mix -
10.1108/eb014513
-
10.1177/002224378502200402
-
10.1108/eb014702
-
10.2307/3151682
-
G.L. Frazier
On the measurement of interfirm power in channels of distribution -
M. Levy
Towards an optimal customer service package -
10.2307/1251326
-
10.2307/3151359
-
10.2307/1251524
-
10.2307/3149605
-
10.2307/3151056
-
10.2307/3151565
-
10.2307/3151333
-
10.1108/eb014392
-
10.5465/amr.1979.4289111
-
10.1037/0021-9010.63.3.315
-
10.2307/3150557
-
10.2307/1250710
-
10.1108/eb014554
-
10.2307/1251194
-
L.W. Stern, T. Reve
Distribution channels as political economies: a framework for comparative analysis -
M.C. Lewis, D.M. Lambert
Channel member satisfaction, performance and dependency: an empirical investigation -
10.2307/1247698
-
10.2307/1249942
-
10.2307/1251400
-
10.2307/1251111
-
10.1086/257075
- Publisher
- Emerald Publishing
- Copyright
- Copyright © 1996 MCB UP Ltd. All rights reserved.
- ISSN
- 0960-0035
- DOI
- 10.1108/09600039610116521
- Publisher site
- See Article on Publisher Site
Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000347. When citing the article, please cite: Jule B. Gassenheimer, Jay U. Sterling, Robert A. Robicheaux, (1989), ―Long-term Channel Member Relationships‖, International Journal of Physical Distribution & Materials Management, Vol. 19 Iss: 12, pp. 15 - 28.
Journal
International Journal of Physical Distribution & Logistics Management – Emerald Publishing
Published: Jun 1, 1996
Keywords: Customer satisfaction; Distribution channels; Interaction; Manufacturing