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The purpose of this study was to examine the extent to which factors in the nursing environment have differential effects on burnout levels among nurses high and low in negative affectivity (NA). Specifically, this field study examined the moderating relationships among role ambiguity, role conflict, and collective efficacy on the NA–burnout relationship among nurses in a hospital setting. Findings suggest that perceived role conflict exacerbates while perceptions of collective efficacy reduce specific dimensions of burnout for nurses high in NA. These results offer some evidence regarding which environmental characteristics may mitigate burnout for high‐NA nurses.
Journal of Applied Social Psychology – Wiley
Published: Nov 1, 1999
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