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The theory and practice of benchmarking: then and now

The theory and practice of benchmarking: then and now The literature related to benchmarking practices and theory was reviewed from 1986 to 2000. The earlier stages of benchmarking developments stressed a process and/or activity orientation. Recently, however, the scope of benchmarking appears to have expanded to include strategies and systems. Despite recent advancements, the field of benchmarking still suffers from the lack of theoretical developments which are badly needed to guide its multi-faceted applications. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Benchmarking: An International Journal Emerald Publishing

The theory and practice of benchmarking: then and now

Benchmarking: An International Journal , Volume 9 (3): 27 – Aug 1, 2002

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References (110)

Publisher
Emerald Publishing
Copyright
Copyright © 2002 MCB UP Ltd. All rights reserved.
ISSN
1463-5771
DOI
10.1108/14635770210428992
Publisher site
See Article on Publisher Site

Abstract

The literature related to benchmarking practices and theory was reviewed from 1986 to 2000. The earlier stages of benchmarking developments stressed a process and/or activity orientation. Recently, however, the scope of benchmarking appears to have expanded to include strategies and systems. Despite recent advancements, the field of benchmarking still suffers from the lack of theoretical developments which are badly needed to guide its multi-faceted applications.

Journal

Benchmarking: An International JournalEmerald Publishing

Published: Aug 1, 2002

Keywords: Benchmarking; Development; Theory; History

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