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A study on performance of introducing ERP to semiconductor related industries in Taiwan

A study on performance of introducing ERP to semiconductor related industries in Taiwan Enterprise resource planning (ERP) has become critical to enhancing the competitiveness of the semiconductor industry in Taiwan by applying information technology to integrate internal information as well as external service capability of an enterprise to increase the flow speed and values and reduce the costs of human and managerial resources, manufacturing, management, and marketing. The success of ERP implementation depends on several factors, such as space, time, location, industry, and the like. It is critically important to collect information on the successful factors of ERP implementation and evaluate the performance of ERP in semiconductor-related industries in Taiwan. A statistical method based on Parasuraman et al. was applied to ERP implementation by providing a pair of performance indices, i.e., action and importance. In addition, a performance evaluation matrix, originally proposed by Lambert and Sharman, was revised to set up a standard by providing performance upper and lower control limits with the emphases of the Taguchi method and Shewhart control charts. Finally, quality function deployment (QFD) was used to remedy the weaknesses and develop corporate strategies to improve the ERP implementation. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png The International Journal of Advanced Manufacturing Technology Springer Journals

A study on performance of introducing ERP to semiconductor related industries in Taiwan

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References (12)

Publisher
Springer Journals
Copyright
Copyright © 2005 by Springer-Verlag
Subject
Engineering; Industrial and Production Engineering; Media Management; Mechanical Engineering; Computer-Aided Engineering (CAD, CAE) and Design
ISSN
0268-3768
eISSN
1433-3015
DOI
10.1007/s00170-004-2488-6
Publisher site
See Article on Publisher Site

Abstract

Enterprise resource planning (ERP) has become critical to enhancing the competitiveness of the semiconductor industry in Taiwan by applying information technology to integrate internal information as well as external service capability of an enterprise to increase the flow speed and values and reduce the costs of human and managerial resources, manufacturing, management, and marketing. The success of ERP implementation depends on several factors, such as space, time, location, industry, and the like. It is critically important to collect information on the successful factors of ERP implementation and evaluate the performance of ERP in semiconductor-related industries in Taiwan. A statistical method based on Parasuraman et al. was applied to ERP implementation by providing a pair of performance indices, i.e., action and importance. In addition, a performance evaluation matrix, originally proposed by Lambert and Sharman, was revised to set up a standard by providing performance upper and lower control limits with the emphases of the Taguchi method and Shewhart control charts. Finally, quality function deployment (QFD) was used to remedy the weaknesses and develop corporate strategies to improve the ERP implementation.

Journal

The International Journal of Advanced Manufacturing TechnologySpringer Journals

Published: Jul 13, 2005

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