Access the full text.
Sign up today, get DeepDyve free for 14 days.
References for this paper are not available at this time. We will be adding them shortly, thank you for your patience.
In this paper, the relation between informal information flows and the nature of expertise is discussed, and illustrated with reference to the development of strategic information and communication technology innovations in retail financial services. It is argued that expertise comprises three major aspects in mutually dynamic tension (a trialectic): namely, the particular substantive content of expertise – i.e., knowledge; the influence and scope attributed to a specific body of expertise and usually realized through organizational structures – i.e., power; and the extent to which certain sorts of expertise can be exchanged in external labour or product market transactions – i.e., tradeabilify. In the light of this analysis, informal information flows are revealed as an intrinsic and essential part of expertise, necessary to establish the credibility of the knowledge offered by particular expert groups and to sustain more formal market arrangements.
International Journal of Technology Management – Inderscience Publishers
Published: Jan 1, 1996
Read and print from thousands of top scholarly journals.
Already have an account? Log in
Bookmark this article. You can see your Bookmarks on your DeepDyve Library.
To save an article, log in first, or sign up for a DeepDyve account if you don’t already have one.
Copy and paste the desired citation format or use the link below to download a file formatted for EndNote
Access the full text.
Sign up today, get DeepDyve free for 14 days.
All DeepDyve websites use cookies to improve your online experience. They were placed on your computer when you launched this website. You can change your cookie settings through your browser.