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Delivering quality service: balancing customer perceptions and expectations

Choice Reviews Online , Volume 28 (01): 28-0390-28-0390 – Sep 1, 1990

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Delivering quality service: balancing customer perceptions and expectations

Choice Reviews Online , Volume 28 (01): 28-0390-28-0390 – Sep 1, 1990

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Publisher: CrossRef
ISSN: 0009-4978
DOI: 10.5860/choice.28-0390
Publisher site: See Article on Publisher Site

There are no references for this article.