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Continuous improvement of the industrialised housebuilding order fulfilment process

Continuous improvement of the industrialised housebuilding order fulfilment process <jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>A deeper understanding of what needs to be considered to improve the targeted incorporation of employees’ knowledge into continuous improvement (CI) programmes in industrialised housebuilding (IHB) is required. This paper aims to address the current lack of involvement and connect it to structural and corporate culture factors. To avoid misjudgements in improvement activities as well as to use the full potential of performance improvement ideas, CI tools and measures need to be adapted to facilitate this integration. Relevant factors are analysed and their influences on CI measures are assessed.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>The research approach is built upon an explorative case study supported by a comprehensive literature review. Empirical data were collected through participant observation, guided interviews and company documents.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The influences on employee involvement within CI programmes and the corresponding suitability of important CI measures were evaluated on a set of relevant factors. These factors include unique building projects, project-based focus on order fulfilment, fragmented order fulfilment process, separation of order fulfilment activities in terms of space and time, procedural rules for dealing with on-site failures, short-term contracts with subcontractors and the practice of evaluating and monitoring performance on site.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Research limitations/implications</jats:title> <jats:p>The research paves the way for the development of suitable tools, measures and methods to effectively involve employees from all profession within a CI programme in IHB. The empirical part of this research is based on a single case study.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This work extends the body of knowledge of CI application in the construction industry with an analysis of factors influencing its implementation and management.</jats:p> </jats:sec> http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Construction Innovation CrossRef

Continuous improvement of the industrialised housebuilding order fulfilment process

Construction Innovation , Volume 21 (1): 22-39 – Jun 29, 2020

Continuous improvement of the industrialised housebuilding order fulfilment process


Abstract

<jats:sec>
<jats:title content-type="abstract-subheading">Purpose</jats:title>
<jats:p>A deeper understanding of what needs to be considered to improve the targeted incorporation of employees’ knowledge into continuous improvement (CI) programmes in industrialised housebuilding (IHB) is required. This paper aims to address the current lack of involvement and connect it to structural and corporate culture factors. To avoid misjudgements in improvement activities as well as to use the full potential of performance improvement ideas, CI tools and measures need to be adapted to facilitate this integration. Relevant factors are analysed and their influences on CI measures are assessed.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title>
<jats:p>The research approach is built upon an explorative case study supported by a comprehensive literature review. Empirical data were collected through participant observation, guided interviews and company documents.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Findings</jats:title>
<jats:p>The influences on employee involvement within CI programmes and the corresponding suitability of important CI measures were evaluated on a set of relevant factors. These factors include unique building projects, project-based focus on order fulfilment, fragmented order fulfilment process, separation of order fulfilment activities in terms of space and time, procedural rules for dealing with on-site failures, short-term contracts with subcontractors and the practice of evaluating and monitoring performance on site.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Research limitations/implications</jats:title>
<jats:p>The research paves the way for the development of suitable tools, measures and methods to effectively involve employees from all profession within a CI programme in IHB. The empirical part of this research is based on a single case study.</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Originality/value</jats:title>
<jats:p>This work extends the body of knowledge of CI application in the construction industry with an analysis of factors influencing its implementation and management.</jats:p>
</jats:sec>

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Publisher
CrossRef
ISSN
1471-4175
DOI
10.1108/ci-10-2019-0115
Publisher site
See Article on Publisher Site

Abstract

<jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>A deeper understanding of what needs to be considered to improve the targeted incorporation of employees’ knowledge into continuous improvement (CI) programmes in industrialised housebuilding (IHB) is required. This paper aims to address the current lack of involvement and connect it to structural and corporate culture factors. To avoid misjudgements in improvement activities as well as to use the full potential of performance improvement ideas, CI tools and measures need to be adapted to facilitate this integration. Relevant factors are analysed and their influences on CI measures are assessed.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>The research approach is built upon an explorative case study supported by a comprehensive literature review. Empirical data were collected through participant observation, guided interviews and company documents.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The influences on employee involvement within CI programmes and the corresponding suitability of important CI measures were evaluated on a set of relevant factors. These factors include unique building projects, project-based focus on order fulfilment, fragmented order fulfilment process, separation of order fulfilment activities in terms of space and time, procedural rules for dealing with on-site failures, short-term contracts with subcontractors and the practice of evaluating and monitoring performance on site.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Research limitations/implications</jats:title> <jats:p>The research paves the way for the development of suitable tools, measures and methods to effectively involve employees from all profession within a CI programme in IHB. The empirical part of this research is based on a single case study.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This work extends the body of knowledge of CI application in the construction industry with an analysis of factors influencing its implementation and management.</jats:p> </jats:sec>

Journal

Construction InnovationCrossRef

Published: Jun 29, 2020

References