Research on the Organizational Citizenship Behavior Continuum and Its Consequences

Research on the Organizational Citizenship Behavior Continuum and Its Consequences Through literature review and induction from management practices, this paper firstly identifies four subtypes of organizational citizenship behavior (OCB), namely altruistic OCB based on personality, responsible OCB based on reciprocity, instrumental OCB based on self-interest, and compulsory OCB based on stress. The four OCB subtypes constitute an OCB continuum in the order of an individual’s degree of voluntariness. Both the positive and negative impacts of the four OCB subtypes on organizations and individuals are analyzed. Conclusions, limitations and future research directions are presented. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Frontiers of Business Research in China Brill

Research on the Organizational Citizenship Behavior Continuum and Its Consequences

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Publisher
Brill
Copyright
Copyright 2011 by Koninklijke Brill NV, Leiden, The Netherlands
ISSN
1673-7326
eISSN
1673-7431
D.O.I.
10.1007/s11782-011-0135-2
Publisher site
See Article on Publisher Site

Abstract

Through literature review and induction from management practices, this paper firstly identifies four subtypes of organizational citizenship behavior (OCB), namely altruistic OCB based on personality, responsible OCB based on reciprocity, instrumental OCB based on self-interest, and compulsory OCB based on stress. The four OCB subtypes constitute an OCB continuum in the order of an individual’s degree of voluntariness. Both the positive and negative impacts of the four OCB subtypes on organizations and individuals are analyzed. Conclusions, limitations and future research directions are presented.

Journal

Frontiers of Business Research in ChinaBrill

Published: Jan 1, 2011

Keywords: organizational citizenship behavior (OCB); altruistic OCB; responsible OCB; instrumental OCB; compulsory OCB

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