ICT, Local Government Capacity Building, and Civic Engagement ² 165 ICT, Local Government Capacity Building, and Civic Engagement: An Evaluation of the Sample * Initiative in Ghana W ISDOM J. T ETTEY ** A BSTRACT This paper evaluates a local Regional Network (LRNet) in one of Ghana’s administrative regions; the purpose of the network is to enhance the capacity of the local government to perform its functions, promote transparency, and serve as a mechanism for civic engagement in the political process. I adopt Zhu’s WSR approach as a conceptual model for this analysis, which examines, within a concrete setting, the nature, challenges, and outcomes that emanate from the intersection of the dual paradigm shifts in information technology and the reinvention of government. The case study concludes that there is a signi cant expectation-perception gap between the project’s intent and its outcomes. The ndings strongly support the view that computers by themselves cannot achieve organizational goals if the necessary enabling environment does not support them. It is clear from this study that ICTs do not function in a socio-cultural, political, and economic vacuum. Their ef cacy is contingent on the various forces and realities that coalesce to shape
Perspectives on Global Development and Technology – Brill
Published: Jan 1, 2002
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