ICT, Local Government Capacity Building, and Civic Engagement: An Evaluation of the Sample Initiative in Ghana

ICT, Local Government Capacity Building, and Civic Engagement: An Evaluation of the Sample... ICT, Local Government Capacity Building, and Civic Engagement ² 165 ICT, Local Government Capacity Building, and Civic Engagement: An Evaluation of the Sample * Initiative in Ghana W ISDOM J. T ETTEY ** A BSTRACT This paper evaluates a local Regional Network (LRNet) in one of Ghana’s administrative regions; the purpose of the network is to enhance the capacity of the local government to perform its functions, promote transparency, and serve as a mechanism for civic engagement in the political process. I adopt Zhu’s WSR approach as a conceptual model for this analysis, which examines, within a concrete setting, the nature, challenges, and outcomes that emanate from the intersection of the dual paradigm shifts in information technology and the reinvention of government. The case study concludes that there is a signiŽ cant expectation-perception gap between the project’s intent and its outcomes. The Ž ndings strongly support the view that computers by themselves cannot achieve organizational goals if the necessary enabling environment does not support them. It is clear from this study that ICTs do not function in a socio-cultural, political, and economic vacuum. Their efŽ cacy is contingent on the various forces and realities that coalesce to shape http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Perspectives on Global Development and Technology Brill

ICT, Local Government Capacity Building, and Civic Engagement: An Evaluation of the Sample Initiative in Ghana

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Publisher
Brill
Copyright
© 2002 Koninklijke Brill NV, Leiden, The Netherlands
ISSN
1569-1500
eISSN
1569-1497
D.O.I.
10.1163/156915002100419790
Publisher site
See Article on Publisher Site

Abstract

ICT, Local Government Capacity Building, and Civic Engagement ² 165 ICT, Local Government Capacity Building, and Civic Engagement: An Evaluation of the Sample * Initiative in Ghana W ISDOM J. T ETTEY ** A BSTRACT This paper evaluates a local Regional Network (LRNet) in one of Ghana’s administrative regions; the purpose of the network is to enhance the capacity of the local government to perform its functions, promote transparency, and serve as a mechanism for civic engagement in the political process. I adopt Zhu’s WSR approach as a conceptual model for this analysis, which examines, within a concrete setting, the nature, challenges, and outcomes that emanate from the intersection of the dual paradigm shifts in information technology and the reinvention of government. The case study concludes that there is a signiŽ cant expectation-perception gap between the project’s intent and its outcomes. The Ž ndings strongly support the view that computers by themselves cannot achieve organizational goals if the necessary enabling environment does not support them. It is clear from this study that ICTs do not function in a socio-cultural, political, and economic vacuum. Their efŽ cacy is contingent on the various forces and realities that coalesce to shape

Journal

Perspectives on Global Development and TechnologyBrill

Published: Jan 1, 2002

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