Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

The metaphysics of information quality: comments on producing quality technical information

The metaphysics of information quality: comments on producing quality technical information The expressed promise in the title of Producing Quality Technical Information is that following its prescriptions will yield "quality" technical information. This commentary asks what the term quality means here and whether the manual delivers on its promise. In other words, which of the several senses of quality is intended in the title, and the does the publication deliver as promised? That is, which of the major quality schemes corresponds to the rationale of the text: legalistic quality, in which quality is conformity to a long list of detailed regulations and specifications (as in ISO 9000); principle-based quality, in which quality is the result of working according to a small set of broad precepts; or mystical quality, in which quality is an indefinable property or spiritual construct, toward which virtuous people should aspire. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM Journal of Computer Documentation (JCD) Association for Computing Machinery

The metaphysics of information quality: comments on producing quality technical information

Loading next page...
 
/lp/association-for-computing-machinery/the-metaphysics-of-information-quality-comments-on-producing-quality-cMuJ7PSUhQ
Publisher
Association for Computing Machinery
Copyright
Copyright © 2002 by ACM Inc.
ISSN
1527-6805
DOI
10.1145/604228.604237
Publisher site
See Article on Publisher Site

Abstract

The expressed promise in the title of Producing Quality Technical Information is that following its prescriptions will yield "quality" technical information. This commentary asks what the term quality means here and whether the manual delivers on its promise. In other words, which of the several senses of quality is intended in the title, and the does the publication deliver as promised? That is, which of the major quality schemes corresponds to the rationale of the text: legalistic quality, in which quality is conformity to a long list of detailed regulations and specifications (as in ISO 9000); principle-based quality, in which quality is the result of working according to a small set of broad precepts; or mystical quality, in which quality is an indefinable property or spiritual construct, toward which virtuous people should aspire.

Journal

ACM Journal of Computer Documentation (JCD)Association for Computing Machinery

Published: Aug 1, 2002

There are no references for this article.