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Some reflections on the emergence of a profession

Some reflections on the emergence of a profession Producing Quality Technical Information played a major role in the shift from product-oriented information to user-oriented information. It brought to a large community of technical communicators an awareness of the role that technical information should play: not a description of a technical product or process but, rather, a description of what people need to do to use the product or perform the process. This shift in focus -- from product to user -- led to many changes in our profession and in our professional careers. No longer mere documentors of what others had done, we emerged as professionals who added value and usability to the project on which we worked. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM Journal of Computer Documentation (JCD) Association for Computing Machinery

Some reflections on the emergence of a profession

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Publisher
Association for Computing Machinery
Copyright
Copyright © 2002 by ACM Inc.
ISSN
1527-6805
DOI
10.1145/604228.604235
Publisher site
See Article on Publisher Site

Abstract

Producing Quality Technical Information played a major role in the shift from product-oriented information to user-oriented information. It brought to a large community of technical communicators an awareness of the role that technical information should play: not a description of a technical product or process but, rather, a description of what people need to do to use the product or perform the process. This shift in focus -- from product to user -- led to many changes in our profession and in our professional careers. No longer mere documentors of what others had done, we emerged as professionals who added value and usability to the project on which we worked.

Journal

ACM Journal of Computer Documentation (JCD)Association for Computing Machinery

Published: Aug 1, 2002

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