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SIGDOC reminiscences

SIGDOC reminiscences Commentary 42 SIGDOC Reminiscences Kathy Haramundanis Current SIGDOC Chair kathy.haramundanis@compaq.com In the few short years that I have been connected with SIGDOC, the world of the technical communicator has changed quite a bit. These changes are visible in several major areas: in the work itself, in the technology and tools that the communicator uses, in the technologies about which they create information, in the work environment, and in the culture in which they operate. The Work Itself The basic craft of the technical communicator has changed very little. The requirements that the technical communicator have mastery of language, excellent analytical skills, and think and write with clarity have not changed, unless to require greater levels of precision. But the craft of this discipline is more than these basics. Evaluating, designing, structuring, editing, creating effective, even outstanding, technical information requires experience, understanding of audience, judgment, planning, and perspective on the part of the technical communicator. Good editing and indexing remain part of the foundation of the practitioner. They must also have a sound understanding of the work process so that the information they so carefully design and create is delivered at the right time (that is, on schedule) in http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM Journal of Computer Documentation (JCD) Association for Computing Machinery

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Publisher
Association for Computing Machinery
Copyright
Copyright © 2001 by ACM Inc.
ISSN
1527-6805
DOI
10.1145/504776.504781
Publisher site
See Article on Publisher Site

Abstract

Commentary 42 SIGDOC Reminiscences Kathy Haramundanis Current SIGDOC Chair kathy.haramundanis@compaq.com In the few short years that I have been connected with SIGDOC, the world of the technical communicator has changed quite a bit. These changes are visible in several major areas: in the work itself, in the technology and tools that the communicator uses, in the technologies about which they create information, in the work environment, and in the culture in which they operate. The Work Itself The basic craft of the technical communicator has changed very little. The requirements that the technical communicator have mastery of language, excellent analytical skills, and think and write with clarity have not changed, unless to require greater levels of precision. But the craft of this discipline is more than these basics. Evaluating, designing, structuring, editing, creating effective, even outstanding, technical information requires experience, understanding of audience, judgment, planning, and perspective on the part of the technical communicator. Good editing and indexing remain part of the foundation of the practitioner. They must also have a sound understanding of the work process so that the information they so carefully design and create is delivered at the right time (that is, on schedule) in

Journal

ACM Journal of Computer Documentation (JCD)Association for Computing Machinery

Published: May 1, 2001

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