As the environments in which we use technology become more complex and more diverse, we need to extend and expand our notion of usability to include a broad spectrum of users and user activities. We take as an example the case of Rensselaer Polytechnic Institute's distributed education program for human-computer interaction (HCI). While HCI is the subject matter for the courses, the courses themselves present a challenging case study in HCI usability.
ACM Journal of Computer Documentation (JCD) – Association for Computing Machinery
Published: Nov 1, 2002