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The purpose of this panel is two-fold: 1) To clarify some of the social and behavioral issues in the evaluation of office information systems (OIS); and 2) to promote interaction between a few of the leading social and computer scientists in the field of OIS. Inherent in the OIS setting is the direct association of non-technical people with sophisticated computer terminals. In the early stages this meant clerical staff using word processors. But currently OIS implementors are focusing on decision making processes of “knowledge workers” (including executives). By doing so these implementors find themselves face-to-face with the complex sociological, psychological, and technological problems of person-machine interaction. Issues abound - some subtle, some not so subtle, and social scientists are gathering in scores to get involved in the movement.
ACM SIGOA Newsletter – Association for Computing Machinery
Published: Jun 1, 1982
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