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FOCUS Search Why is it that searching an intranet is so much harder than searching the Web? 36 April 2004 QUEUE rants: feedback@acmqueue.com RAJAT MUKHERJEE AND JIANCHANG MAO, VERITY T Enterprise Search: he last decade has witnessed the growth of information retrieval from a boutique discipline in information and library science to an everyday experience for billions of people around the world. This revolution has been driven in large measure by the Internet, with vendors focused on search and navigation of Web resources and Web content management. Simultaneously, enterprises have invested in networking all of their information together to the point where it is increasingly possible for employees to have a single window into the enterprise. Although these employees seek Web-like experiences in the enterprise, the Internet and enterprise domains differ fundamentally in the nature of the content, user behavior, and economic motivations. more queue: www.acmqueue.com QUEUE April 2004 37 FOCUS Search Enterprise Search: Our principal focus here is on outlining the demands on information retrieval in enterprises and various technologies that are employed in an enterprise content infrastructure. We define an enterprise to mean any collaborative effort involving proprietary information, whether commercial, academic, governmental, or nonprofit. The
Queue – Association for Computing Machinery
Published: Apr 1, 2004
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