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Analytic review of Managing Your Documentation Projects

Commentary 9 Analytic Review of Managing Your Documentation Projects C. Gilbert Storms Department of English Miami University Oxford, OH 45056 Managing YourDocumentation Projects by JoAnn T. Hackos offers a comprehensive discussion of project management strategies for all those who must write or manage documentation projects. Although as early as 1985, Green and Nolan identhqed project management as central to the technical communicator's work (Green and Nolan, 1985), project management still is a hidden component in most descriptions of what technical communicators do, and few publications or training programs exist that provide detailed, realistic guidance about the project manager's task. Managing YourDocumentation Projects fills that need by offering a wealth of advice to practitioners in the field, including those just starting out and those with years of project management experience. In this review, I would like to discuss Hackos's book from the point of view of its usefulness to both new and experienced technical communication managers. The quality-management context In a recent article, Saul Carliner writes about the importance of technical communicators seeing their enterprise not simply in terms of sohdng communication problems, but in terms of the strategic value of their work to their employer's organization (Carliner, 1996). http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM SIGDOC Asterisk Journal of Computer Documentation Association for Computing Machinery

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