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A Systematic Review of Business and Information Technology Alignment

A Systematic Review of Business and Information Technology Alignment A Systematic Review of Business and Information Technology Alignment AZMAT ULLAH and RICHARD LAI, La Trobe University Business organizations have become heavily dependent on information technology (IT) services. The process of alignment is defined as the mutual synchronization of business goals and IT services. However, achieving mature alignment between business and IT is difficult due to the rapid changes in the business and IT environments. This article provides a systematic review of studies on the alignment of business and IT. The research articles reviewed are based on topics of alignment, the definition of alignment, history, alignment challenges, phases of alignment, alignment measurement approaches, the importance of alignment in business industries, how software engineering helps in better alignment, and the role of the business environment in aligning business with IT. It aims to present a thorough understanding of business-IT alignment and to provide a list of future research directions regarding alignment. To perform the systematic review, we used the guidelines developed by Kitchenham for reviewing the available research papers relevant to our topic. Categories and Subject Descriptors: K.6.1 [Management of Computing and Information Systems]: Project and People Management--Strategic information systems planning General Terms: Design, Performance Additional Key Words and http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM Transactions on Management Information Systems (TMIS) Association for Computing Machinery

A Systematic Review of Business and Information Technology Alignment

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Publisher
Association for Computing Machinery
Copyright
Copyright © 2013 by ACM Inc.
ISSN
2158-656X
DOI
10.1145/2445560.2445564
Publisher site
See Article on Publisher Site

Abstract

A Systematic Review of Business and Information Technology Alignment AZMAT ULLAH and RICHARD LAI, La Trobe University Business organizations have become heavily dependent on information technology (IT) services. The process of alignment is defined as the mutual synchronization of business goals and IT services. However, achieving mature alignment between business and IT is difficult due to the rapid changes in the business and IT environments. This article provides a systematic review of studies on the alignment of business and IT. The research articles reviewed are based on topics of alignment, the definition of alignment, history, alignment challenges, phases of alignment, alignment measurement approaches, the importance of alignment in business industries, how software engineering helps in better alignment, and the role of the business environment in aligning business with IT. It aims to present a thorough understanding of business-IT alignment and to provide a list of future research directions regarding alignment. To perform the systematic review, we used the guidelines developed by Kitchenham for reviewing the available research papers relevant to our topic. Categories and Subject Descriptors: K.6.1 [Management of Computing and Information Systems]: Project and People Management--Strategic information systems planning General Terms: Design, Performance Additional Key Words and

Journal

ACM Transactions on Management Information Systems (TMIS)Association for Computing Machinery

Published: Apr 1, 2013

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