Get 20M+ Full-Text Papers For Less Than $1.50/day. Start a 14-Day Trial for You or Your Team.

Learn More →

A Dispatch-Mediated Communication Model for Emergency Response Systems

A Dispatch-Mediated Communication Model for Emergency Response Systems A Dispatch-Mediated Communication Model for Emergency Response Systems ROHIT VALECHA and RAJ SHARMAN, State University of New York at Buffalo H. RAGHAV RAO, State University of New York at Buffalo and Sogang University SHAMBHU UPADHYAYA, State University of New York at Buffalo The current state of emergency communication is dispatch-mediated (the messages from the scene are directed towards the responders and agencies through the dispatch agency). These messages are logged in electronic documents called incident reports, which are useful in monitoring the incident, off-site supervision, resource allocation, and post-incident analysis. However, these messages do not adhere to any particular structure, and there is no set format. The lack of standards creates a problem for sharing information among systems and responders and has a detrimental impact on systems interoperability. In this article, we develop a National Information Exchange Model (NIEM) and Universal Core (UCORE) compliant messaging model, considering message structures and formats, to foster message standardization. Categories and Subject Descriptors: E.4 [Coding and Information Theory]: Formal models of communication General Terms: Design, Standardization, Theory Additional Key Words and Phrases: Message classification, message structuring, message queuing, design science, dispatch-mediated communication, emergency response systems ACM Reference Format: Valecha, R., Sharman, R., http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png ACM Transactions on Management Information Systems (TMIS) Association for Computing Machinery

A Dispatch-Mediated Communication Model for Emergency Response Systems

Loading next page...
 
/lp/association-for-computing-machinery/a-dispatch-mediated-communication-model-for-emergency-response-systems-g0yRfrqkM8
Publisher
Association for Computing Machinery
Copyright
Copyright © 2013 by ACM Inc.
ISSN
2158-656X
DOI
10.1145/2445560.2445562
Publisher site
See Article on Publisher Site

Abstract

A Dispatch-Mediated Communication Model for Emergency Response Systems ROHIT VALECHA and RAJ SHARMAN, State University of New York at Buffalo H. RAGHAV RAO, State University of New York at Buffalo and Sogang University SHAMBHU UPADHYAYA, State University of New York at Buffalo The current state of emergency communication is dispatch-mediated (the messages from the scene are directed towards the responders and agencies through the dispatch agency). These messages are logged in electronic documents called incident reports, which are useful in monitoring the incident, off-site supervision, resource allocation, and post-incident analysis. However, these messages do not adhere to any particular structure, and there is no set format. The lack of standards creates a problem for sharing information among systems and responders and has a detrimental impact on systems interoperability. In this article, we develop a National Information Exchange Model (NIEM) and Universal Core (UCORE) compliant messaging model, considering message structures and formats, to foster message standardization. Categories and Subject Descriptors: E.4 [Coding and Information Theory]: Formal models of communication General Terms: Design, Standardization, Theory Additional Key Words and Phrases: Message classification, message structuring, message queuing, design science, dispatch-mediated communication, emergency response systems ACM Reference Format: Valecha, R., Sharman, R.,

Journal

ACM Transactions on Management Information Systems (TMIS)Association for Computing Machinery

Published: Apr 1, 2013

There are no references for this article.