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The Moderating Role of Employee Positive Well Being on the Relation Between Job Satisfaction and Job Performance

The Moderating Role of Employee Positive Well Being on the Relation Between Job Satisfaction and... This research provides further clarification to the age-old quest to better understand the happy/productive worker thesis. Using data from 109 managers employed by a large (over 5000 employees) customer services organization on the West Coast of the United States, both job satisfaction (r = .36, p < .01, 95% CI = .18 to .52) and psychological well-being (PWB; r = .43, p < .01, 95% CI = .26 to .58) were associated with supervisory performance ratings. Using Fredrickson’s (2001) broaden-and-build model as the theoretical base, the authors found that PWB moderates the relation between job satisfaction and job performance. Consistent with Fredrickson’s model, performance was highest when employees reported high scores on both PWB and job satisfaction. This moderating effect of PWB may account for some of the inconsistent results of previous studies. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Occupational Health Psychology American Psychological Association

The Moderating Role of Employee Positive Well Being on the Relation Between Job Satisfaction and Job Performance

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References (62)

Publisher
American Psychological Association
Copyright
Copyright © 2007 American Psychological Association
ISSN
1076-8998
eISSN
1939-1307
DOI
10.1037/1076-8998.12.2.93
pmid
17469992
Publisher site
See Article on Publisher Site

Abstract

This research provides further clarification to the age-old quest to better understand the happy/productive worker thesis. Using data from 109 managers employed by a large (over 5000 employees) customer services organization on the West Coast of the United States, both job satisfaction (r = .36, p < .01, 95% CI = .18 to .52) and psychological well-being (PWB; r = .43, p < .01, 95% CI = .26 to .58) were associated with supervisory performance ratings. Using Fredrickson’s (2001) broaden-and-build model as the theoretical base, the authors found that PWB moderates the relation between job satisfaction and job performance. Consistent with Fredrickson’s model, performance was highest when employees reported high scores on both PWB and job satisfaction. This moderating effect of PWB may account for some of the inconsistent results of previous studies.

Journal

Journal of Occupational Health PsychologyAmerican Psychological Association

Published: Apr 1, 2007

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