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The critical incident technique

The critical incident technique Through the use of the critical incident technique one may collect specific and significant behavioral facts, providing " . . . a sound basis for making inferences as to requirements . . . " for measures of typical performance (criteria), measures of proficiency (standard samples), training, selection and classification, job design and purification, operating procedures, equipment design, motivation and leadership (attitudes), and counseling and psychotherapy. The development, fundamental principles, present status, and uses of the critical incident technique are discussed, along with a review of studies employing the technique and suggestions for further applications. 74-item bibliography. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Psychological Bulletin American Psychological Association

The critical incident technique

Psychological Bulletin , Volume 51 (4): 32 – Jul 1, 1954

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References (14)

Publisher
American Psychological Association
Copyright
Copyright © 1954 American Psychological Association
ISSN
0033-2909
eISSN
1939-1455
DOI
10.1037/h0061470
Publisher site
See Article on Publisher Site

Abstract

Through the use of the critical incident technique one may collect specific and significant behavioral facts, providing " . . . a sound basis for making inferences as to requirements . . . " for measures of typical performance (criteria), measures of proficiency (standard samples), training, selection and classification, job design and purification, operating procedures, equipment design, motivation and leadership (attitudes), and counseling and psychotherapy. The development, fundamental principles, present status, and uses of the critical incident technique are discussed, along with a review of studies employing the technique and suggestions for further applications. 74-item bibliography.

Journal

Psychological BulletinAmerican Psychological Association

Published: Jul 1, 1954

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