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Searching for Joy in Residency by Listening to Our Patients

Searching for Joy in Residency by Listening to Our Patients Perspective Opinion phrases or answers while driving to and from hospital and while Now I can conduct difficult communication independently, walking my dog. but I realize that mastering family meetings will be a career-long Once I began to approach communication as a procedure, process. It will require continuous deliberate practice for that skill learning it became more exciting. I came to understand that to grow. That is exactly how I felt at the end of my surgical resi- patients and families are not angry at me, but they are emotion- dency. Based on these experiences in both surgery and palliative ally overwhelmed. By paying enough attention to their emotional care, I have learned 2 lessons: communication, like surgery, is not distress and trying to explain the complicated situation as simply something trainees are (or are not) good at doing by nature. Sec- as possible, I discovered, to my great surprise, that they were tre- ond, communication skills, like surgical skills, are something that mendously grateful for my communication despite the fact that can be taught, learned, and practiced in a structured way. In shar- I kept delivering the worst news in the world. After a year-long ing these lessons http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png JAMA Internal Medicine American Medical Association

Searching for Joy in Residency by Listening to Our Patients

Charlton, Blake; Stern, Rachel J.
JAMA Internal Medicine , Volume 175 (8) – Aug 1, 2015
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References (4)

Publisher
American Medical Association
Copyright
Copyright 2015 American Medical Association. All Rights Reserved. Applicable FARS/DFARS Restrictions Apply to Government Use.
ISSN
2168-6106
eISSN
2168-6114
DOI
10.1001/jamainternmed.2015.2223
pmid
26053487
Publisher site
See Article on Publisher Site

Abstract

Perspective Opinion phrases or answers while driving to and from hospital and while Now I can conduct difficult communication independently, walking my dog. but I realize that mastering family meetings will be a career-long Once I began to approach communication as a procedure, process. It will require continuous deliberate practice for that skill learning it became more exciting. I came to understand that to grow. That is exactly how I felt at the end of my surgical resi- patients and families are not angry at me, but they are emotion- dency. Based on these experiences in both surgery and palliative ally overwhelmed. By paying enough attention to their emotional care, I have learned 2 lessons: communication, like surgery, is not distress and trying to explain the complicated situation as simply something trainees are (or are not) good at doing by nature. Sec- as possible, I discovered, to my great surprise, that they were tre- ond, communication skills, like surgical skills, are something that mendously grateful for my communication despite the fact that can be taught, learned, and practiced in a structured way. In shar- I kept delivering the worst news in the world. After a year-long ing these lessons

Journal

JAMA Internal Medicine – American Medical Association

Published: Aug 1, 2015

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