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My Most Informative Error

My Most Informative Error Opinion PERSPECTIVE I was going through my usual weekly early-afternoon ence, behavior, sex, age, or ethnicity? What portion of Ami Schattner, MD clinic when I suddenly noticed that my manner with the our daily actions, are in fact tinged by inappropriate Ethox Centre, University of Oxford, patients was anything but usual. considerations?Howmanyotherexternalfactorsareout Oxford, England; and I always love to chat with my patients. I long ago dis- there, skewing our judgment and decisions to suit our Hebrew University covered that being curious and sincerely interested in a convenience or remuneration at the expense of the Hadassah Medical School, Jerusalem, patient’s life and circumstances may take a little time but patients’ best interests? Israel. invariably adds a lot for both parties. The patient feels When faced with a difficulty, I reflexively turn to the acknowledged by the personal attention, and I also am literature.Onearticleinparticularimmediatelyrangabell. soon rewarded by bonding, empathy, and commit- I was a young resident when I encountered Eisenberg’s ment, not to mention the occasional astounding story. “Sociologic influences on decision-making.” It was a pow- Withtime,thisapproachbecamesecondnature.Ifeltthat erful reminder that no physician is an island and that de- it transformed patients’ satisfaction, trust, and adher- viateddecisionsinresponsetoexternalfactorshavelong ence, and it invariably http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png JAMA Internal Medicine American Medical Association

My Most Informative Error

Schattner, Ami
JAMA Internal Medicine , Volume 175 (5) – May 1, 2015
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My Most Informative Error

Abstract

Opinion PERSPECTIVE I was going through my usual weekly early-afternoon ence, behavior, sex, age, or ethnicity? What portion of Ami Schattner, MD clinic when I suddenly noticed that my manner with the our daily actions, are in fact tinged by inappropriate Ethox Centre, University of Oxford, patients was anything but usual. considerations?Howmanyotherexternalfactorsareout Oxford, England; and I always love to chat with my patients. I long ago dis- there, skewing our judgment and decisions to...
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References (1)

Publisher
American Medical Association
Copyright
Copyright 2015 American Medical Association. All Rights Reserved. Applicable FARS/DFARS Restrictions Apply to Government Use.
ISSN
2168-6106
eISSN
2168-6114
DOI
10.1001/jamainternmed.2015.105
pmid
25751778
Publisher site
See Article on Publisher Site

Abstract

Opinion PERSPECTIVE I was going through my usual weekly early-afternoon ence, behavior, sex, age, or ethnicity? What portion of Ami Schattner, MD clinic when I suddenly noticed that my manner with the our daily actions, are in fact tinged by inappropriate Ethox Centre, University of Oxford, patients was anything but usual. considerations?Howmanyotherexternalfactorsareout Oxford, England; and I always love to chat with my patients. I long ago dis- there, skewing our judgment and decisions to suit our Hebrew University covered that being curious and sincerely interested in a convenience or remuneration at the expense of the Hadassah Medical School, Jerusalem, patient’s life and circumstances may take a little time but patients’ best interests? Israel. invariably adds a lot for both parties. The patient feels When faced with a difficulty, I reflexively turn to the acknowledged by the personal attention, and I also am literature.Onearticleinparticularimmediatelyrangabell. soon rewarded by bonding, empathy, and commit- I was a young resident when I encountered Eisenberg’s ment, not to mention the occasional astounding story. “Sociologic influences on decision-making.” It was a pow- Withtime,thisapproachbecamesecondnature.Ifeltthat erful reminder that no physician is an island and that de- it transformed patients’ satisfaction, trust, and adher- viateddecisionsinresponsetoexternalfactorshavelong ence, and it invariably

Journal

JAMA Internal Medicine – American Medical Association

Published: May 1, 2015

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