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- Publisher
- American Economic Association
- Copyright
- Copyright © 2011 by the American Economic Association
- Subject
- Articles
- ISSN
- 1945-7685
- eISSN
- 1945-7685
- DOI
- 10.1257/mic.3.3.193
- Publisher site
- See Article on Publisher Site
Abstract
Abstract This paper tests several predictions from the literature on firm reputation, and confirms a main result: poor performance leads a firm to conceal its reputation. A residential plumbing firm with a record of complaints one standard deviation above the mean is 133.2 percent more likely to change its name. In addition, firms with longer track records are less likely to change their names or exit, while firms with more firm-specific investments, such as advertising, are more likely to change their names than exit. In addition, firms in small markets value their reputations comparatively more than firms in large markets. (JEL L14, L25, L84 )
Journal
American Economic Journal: Microeconomics – American Economic Association
Published: Aug 1, 2011