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Instant collaboration: using context-aware instant messaging for session management in distributed collaboration tools

Instant collaboration: using context-aware instant messaging for session management in... NordiCHI, October 19-23, 2002 Short Papers Instant Collaboration Using Context-Aware Instant Messaging for Session Management in Distributed Collaboration Tools Klaus Marius Hansen and Christian Heide Damm Centre for Pervasive Computing Department of Computer Science, University of Aarhus Aabogade 34, 8200 Aarhus N, Denmark {marius, damm}@daimi.au.dk ABSTRACT Distributed collaboration has become increasingly important, and instant messaging has become widely used for distributed communication. We present ndings from an investigation of instant messaging use for work-related activities in a commercial setting. Based on these ndings, we propose a lightweight session management design for distributed collaboration tools based on context-aware instant messaging. An implementation of this design is presented and an ongoing evaluation is discussed. Keywords Instant messaging, computer-supported co-operative work, distributed collaboration tools, interaction design. INTRODUCTION Distributed collaboration is becoming more prevalent and important (CNN 2001). A vital part of most distributed collaboration tools is session management (Beaudouin-Lafon 1999). Sessions are ephemeral couplings of users involved in common activities, and session management involves, among others, creating sessions, joining sessions, leaving sessions, and providing awareness of ongoing sessions. This paper presents a user interface for session management that builds on existing tools, viz., instant messaging (IM), in order to provide a http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

Instant collaboration: using context-aware instant messaging for session management in distributed collaboration tools

Hansen, Klaus Marius; Damm, Christian Heide
Association for Computing Machinery — Oct 19, 2002
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Datasource
Association for Computing Machinery
Copyright
Copyright © 2002 by ACM Inc.
ISBN
1-58113-616-1
doi
10.1145/572020.572065
Publisher site
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Abstract

NordiCHI, October 19-23, 2002 Short Papers Instant Collaboration Using Context-Aware Instant Messaging for Session Management in Distributed Collaboration Tools Klaus Marius Hansen and Christian Heide Damm Centre for Pervasive Computing Department of Computer Science, University of Aarhus Aabogade 34, 8200 Aarhus N, Denmark {marius, damm}@daimi.au.dk ABSTRACT Distributed collaboration has become increasingly important, and instant messaging has become widely used for distributed communication. We present ndings from an investigation of instant messaging use for work-related activities in a commercial setting. Based on these ndings, we propose a lightweight session management design for distributed collaboration tools based on context-aware instant messaging. An implementation of this design is presented and an ongoing evaluation is discussed. Keywords Instant messaging, computer-supported co-operative work, distributed collaboration tools, interaction design. INTRODUCTION Distributed collaboration is becoming more prevalent and important (CNN 2001). A vital part of most distributed collaboration tools is session management (Beaudouin-Lafon 1999). Sessions are ephemeral couplings of users involved in common activities, and session management involves, among others, creating sessions, joining sessions, leaving sessions, and providing awareness of ongoing sessions. This paper presents a user interface for session management that builds on existing tools, viz., instant messaging (IM), in order to provide a

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