BY QIANG TU, KANLIANG WANG, AND QIN SHU COMPUTER-RELATED TECHNOSTRESS IN CHINA T echnostress has been defined as any negative effect on human attitudes, thoughts, behavior, and psychology that directly or indirectly results from technology . With the recent widespread application of IT and the Though it s inevitable among Internet throughout China, Chinese employees in the current technostress has become a rush to computerize, a number of serious issue for both users and IT professionals practical measures emphasizing due to its potential effect on users Chinese cultural values can help mental health and on-the-job management negate its effect productivity. Chinese employees are on business performance. surrounded, often overwhelmed, by modern technology. The top 100 largest Chinese enterprises, accounting for 25% of China s GDP, are investing heavily ($10 $15 billion annually) in new IT applications, including enterprise resource planning systems. A 2002 report by the Chinese Ministry of Information Industry stated that there are 380 million mobile phone subscribers in China, making the country the world s largest mobile phone market. And a survey COMMUNICATIONS OF THE ACM April 2005/Vol. 48, No. 4 conducted in 2004 by the China Internet Network Information Center found that 87
Communications of the ACM – acm
Published: Apr 1, 2005
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