%0 Journal Article
%T The trajectory of implementing ISO 9000 standards versus total quality management in Western Europe
%A Sun, Hongyi
%A Li, Sapphire
%A Ho, Karis
%A Gertsen, Frank
%A Hansen, Poul
%A Frick, Jan
%J International Journal of Quality & Reliability Management
%V 21
%N 2
%P 131-153
%@ 0265-671X
%D 2004-02-01
%I Emerald Group Publishing Limited
%~ DeepDyve