%0 Journal Article %T The PESPERF scale An instrument for measuring service quality in the School of Physical Education and Sports Sciences (PESS) %A Yildiz, M.Suleyman %A Kara, Ali %J Quality Assurance in Education %V 17 %N 4 %P 393-415 %@ 0968-4883 %D 2009-09-25 %I Emerald Group Publishing Limited %~ DeepDyve