%0 Journal Article
%T Interaction behaviors leading to comfort in the service encounter
%A Lloyd, E.Alison
%A Luk, T.K.Sherriff
%J Journal of Services Marketing
%V 25
%N 3
%P 176-189
%@ 0887-6045
%D 2011-05-24
%I Emerald Group Publishing Limited
%~ DeepDyve