%0 Journal Article %T Enterprise resource planning: cultural fits and misfits: is ERP a universal solution? %A Soh, Christina %A Kien, Sia Siew %A Tay-Yap, Joanne %J Communications of the ACM %V 43 %N 4 %@ 0001-0782 %D 2000-04-01 %I Association for Computing Machinery %~ DeepDyve