%0 Journal Article %T People as the bridge to competitiveness Benchmarking the “ABCs” of an empowered workforce %A Fawcett, E.Stanley %A Rhoads, K.Gary %A Burnah, Phillip %J Benchmarking: An International Journal %V 11 %N 4 %P 346-360 %@ 1463-5771 %D 2004-08-01 %I Emerald Group Publishing Limited %~ DeepDyve