%0 Journal Article %T TQM: why it will again become a top management issue %A Williams, Roger %A Wiele, dervanTon %A Iwaarden, vanJos %A Visser, Rolf %J International Journal of Quality & Reliability Management %V 21 %N 6 %P 603-611 %@ 0265-671X %D 2004-08-01 %I Emerald Group Publishing Limited %~ DeepDyve