%0 Journal Article %T Are service marketing models really used in modern practice? %A Kauppinen-Räisänen, Hannele %A Grönroos, Christian %J Journal of Service Management %V 26 %N 3 %P 346-371 %@ 1757-5818 %D 2015-06-15 %I Emerald Group Publishing Limited %~ DeepDyve