%0 Journal Article %T System dynamics modelling for a balanced scorecard Computing the influence of skills, customers, and work in process on the return on capital employed %A Nielsen, Steen %A Nielsen, H.Erland %J Management Research News %V 31 %N 3 %P 169-188 %@ 0140-9174 %D 2008-03-31 %I Emerald Group Publishing Limited %~ DeepDyve