%0 Journal Article
%T Determinants of customer‐perceived service quality: a confirmatory factor analysis approach
%A Sureshchandar, G.S.
%A Rajendran, Chandrasekharan
%A Anantharaman, R.N.
%J Journal of Services Marketing
$V 16
%N 1
%P 9-34
%@ 0887-6045
%D 2002
%I MCB UP Ltd