%0 Journal Article
%T Customer‐service provider relationships: an empirical test of a model of service quality, satisfaction and relationship‐oriented outcomes
%A Shemwell, J.Donald
%A Yavas, Ugur
%A Bilgin, Zeynep
%J International Journal of Service Industry Management
%V 9
%N 2
%P 155-168
%@ 0956-4233
%D 1998-05-01
%I MCB UP Ltd
%~ DeepDyve