%0 Journal Article %T Degree of service-orientation in the pulp and paper industry %A Davidsson, Nina %A Edvardsson, Bo %A Gustafsson, Anders %A Witell, Lars %J International Journal of Services Technology and Management %V 11 %N 1 %P 24-41 %@ 1460-6720 %D 2009-01-01 %I Inderscience Publishers %~ DeepDyve