%0 Journal Article %T Customer loyalty in extended service settings The interaction between satisfaction, value attainment and positive mood %A Ruyter, deKo %A Bloemer, Josée %J International Journal of Service Industry Management %V 10 %N 3 %P 320-336 %@ 0956-4233 %D 1999-08-01 %I MCB UP Ltd %~ DeepDyve