%0 Journal Article
%T An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions
%A Taylor, Steven A.
%A Baker, Thomas L.
%A ,
%J Journal of Retailing
%V 70
%N 2
%P 163-178
%@ 0022-4359
%D 1994-06-01
%I Elsevier BV
%~ DeepDyve