%0 Journal Article
%T On the relationship between customer participation and satisfaction: two frameworks
%A Kellogg, L.Deborah
%A Youngdahl, E.William
%A Bowen, E.David
%J International Journal of Service Industry Management
%V 8
%N 3
%P 206-219
%@ 0956-4233
%D 1997-08-01
%I MCB UP Ltd
%~ DeepDyve