%0 Journal Article
%T Customer loyalty and complex services The impact of corporate image on quality, customer satisfaction and loyalty for customers with varying degrees of service expertise
%A Andreassen, WallinTor
%A Lindestad, Bodil
%J International Journal of Service Industry Management
%V 9
%N 1
%P 7-23
%@ 0956-4233
%D 1998-03-01
%I MCB UP Ltd
%~ DeepDyve