%0 Journal Article %T SERVQUAL as a Measuring Instrument for Service Provider Gaps in Business Schools %A Rigotti, Stefano %A Pitt, Leyland %J Management Research News %V 15 %N 3 %P 9-17 %@ 0140-9174 %D 1992-03-01 %I Emerald Group Publishing Limited %~ DeepDyve