%0 Journal Article %T From business process outsourcing (BPO) to knowledge process outsourcing (KPO): Some issues %A Sen, Falguni %A Shiel, Michael %J Human Systems Management %V 25 %N 2 %P 145-155 %@ 0167-2533 %D 2006-01-01 %I IOS Press %~ DeepDyve