%0 Journal Article
%T An Instrument for Measuring the Critical Factors of Quality Management
%A Saraph, Jayant V.
%A Benson, P. George
%A Schroeder, Roger G.
%J Decision Sciences
%V 20
%N 4
%@ 0011-7315
%D 1989-12-01
%I Wiley Subscription Services, Inc., A Wiley Company
%~ DeepDyve