%0 Journal Article
%T Motivations leading to customer citizenship behavior in services: scale development and validation
%A Choi, Laee
%A Lotz, Sherry
%J Journal of Consumer Marketing
%V 33
%N 7
%P 539-551
%@ 0736-3761
%D 2016-11-14
%I Emerald Group Publishing Limited
%~ DeepDyve