%0 Journal Article
%T Service quality and its impact on customer satisfaction in Indian hospitals Perspectives of patients and their attendants
%A Padma, Panchapakesan
%A Rajendran, Chandrasekharan
%A Lokachari, SaiPrakash
%J Benchmarking: An International Journal
%V 17
%N 6
%P 807-841
%@ 1463-5771
%D 2010-10-26
%I Emerald Group Publishing Limited
%~ DeepDyve