TY - JOUR AU - AB - 018 owner’s goal is to provide a stress-free stay, travel or transit, it is valuable to know the causes of stress for customers, which might point to issues Detecting stress from social media gives a requiring immediate attention. non-intrusive and inexpensive alternative Social media can be harnessed to discover trends 022 to traditional tools such as questionnaires in group or individual emotions and moods. or physiological sensors for monitoring Although previous studies (reviewed below) have mental state of individuals. This paper introduces a novel framework for finding developed methods to detect stress in social media, reasons for stress from tweets, analyzing the causes of stress also need to be known so that multiple categories for the first time. Three remedial actions can be targeted more effectively. word-vector based methods are evaluated In response, this research implements a novel on collections of tweets about politics or framework for finding the causes of stress airlines and are found to be more accurate expressed in tweets. This study introduces a than standard machine learning algorithms. method to classify stress causes from tweets belonging to two domains, one each from socio- 1 Introduction political (Politics) and service-centric (Airlines) Stress is the manifestation of TI - What Makes You Stressed? Finding Reasons From Tweets JF - Proceedings of the 9th Workshop on Computational Approaches to Subjectivity, Sentiment and Social Media Analysis DO - 10.18653/v1/w18-6239 DA - 2018-01-01 UR - https://www.deepdyve.com/lp/unpaywall/what-makes-you-stressed-finding-reasons-from-tweets-tp14Wv0Pwa DP - DeepDyve ER -