TY - JOUR
AU - Magedanz, Thomas
AB - Journal of Network and Systems Management, Vol. 4, No. 4, 1996 Guest Editorial From Networks and Network Management Into Service and Service Management Tuncay Saydam and Thomas Magedanz With increasing customer demands, progressing liberalization of telecommu- nication markets, and technological advances in network technologies and ser- vice architectures, the provision of a global open market of telecommunications services becomes an essential foundation for the emerging information society. In such an open service market a variety of multimedia broadband services will be provided by mutiple service providers in cooperation or competition across different networks in accordance with the customers demands. There is an emerging trend that is shifting the emphasis from managing the technologies and resources to managing the services built on top of these resources. Customers are no longer interested in the underlying technologies offered by network providers, but in the services provided to them. Particularly, the customers are taking a more active role in the area of management allowing them to keep increased control on the provided services. This means that service providers have to provide appropriate service management capabilities across corresponding management interfaces to both customers and other (cooperating) service providers. Network management involves the deployment, integration 
TI - From networks and network management into service and service management
JF - Journal of Network and Systems Management
DO - 10.1007/BF02283158
DA - 2005-12-03
UR - https://www.deepdyve.com/lp/springer-journals/from-networks-and-network-management-into-service-and-service-KbmDU0284U
SP - 345
EP - 348
VL - 4
IS - 4
DP - DeepDyve
ER -